What is a TSP?
A Technical Services Provider (TSP) is capable of delivering a full suite of products and services as it pertains to technology. Not to be confused with a Managed Services Provider (MSP), a TSP offers both Managed Services (recurring services) and Professional Services (projects and consultative engagements). This allows us the opportunity to provide all facets of technology to our clientele.
What drives Titanium?
Easy… PASSION! Everyone that works at Titanium wants the same thing – a superior product that we can all be proud of. It is ingrained in our DNA. When everyone is rowing to the same beat, but with the freedom to innovate, we achieve so much more and have an unmatched agility to adapt to a constantly changing landscape.
What is Titanium’s methodology to retaining great talent?
Steve Jobs said it best, “If you wanna hire great people and have them stay working for you, you have to be run by ideas, not hierarchy. The best ideas have to win, otherwise good people don’t stay.” We hire great talent to complete the puzzle. We keep them by giving them the resources they need to succeed and empower them to make decisions.
What tools do you use to manage my technology?
Titanium is incredibly proud of the investment it has made into our elite toolset. We have partnered with ConnectWise, the leader in TSP management systems to stay ahead of the pack. All of our systems are managed in-house by certified professionals.
Your technical tools are really cool. Can your clients use them?
Absolutely! Transparency is important and we love to show off our work. For our technical clientele, we grant access to areas of our tools to help with remote control, alerting, documentation and asset management. Don’t like staring at spreadsheets for data? We don’t either – feel free to see what we see.
What is Titanium’s differentiators?
- Quality – we have built our entire business on quality. Quality work is our top-most differentiator. We do it right the first time, everytime.
- People – we employ the best in the business with complimentary skillsets. Experience is a must.
- Solutions – we do not believe in a cookie cutter approach. We tailor fit scalable solutions to your exact needs and budget.